Terms of service
Terms and Conditions
Welcome to Smart Shopaholics.
By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
1. About Smart Shopaholics
Smart Shopaholics is an online retail store operating in the United Arab Emirates.
We sell products through a dropshipping model, meaning items are shipped directly from our suppliers to the customer.
By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.
We are registered in the United Arab Emirates and comply with applicable e-commerce and payment regulations.
2. Products and Availability
All products displayed on our website are subject to availability.
We make every effort to display product information, descriptions, images, and prices as accurately as possible. However, minor differences in color, size, packaging, or appearance may occur due to supplier updates or screen settings.
We reserve the right to modify or discontinue any product at any time without prior notice.
3. Orders and Payments
By placing an order, you agree that all information provided is accurate and complete.
Orders are only confirmed once payment has been successfully processed.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, suspected fraud, or incomplete customer information.
If your order is cancelled after payment, a refund will be processed according to our Refund Policy.
4. Pricing
All prices are shown in AED currency at checkout. Shipping charges and taxes are shown before you confirm payment at checkout.
Smart Shopaholics reserves the right to change prices at any time without prior notice.
5. Shipping and Delivery
As a dropshipping store, shipping times may vary depending on the supplier and destination.
Estimated delivery times are provided for reference only and are not guaranteed.
Smart Shopaholics is not responsible for delays caused by customs clearance, courier issues, weather conditions, or events beyond our control.
Customers are responsible for providing correct and complete shipping details. Incorrect addresses may result in delays or failed delivery.
6. Returns and Refunds
Our Return and Refund Policy forms part of these Terms and Conditions.
Please review it carefully before placing an order.
Refunds or replacements are only processed according to the conditions stated in the policy.
All returns requests must be submitted within the time frame shown in our Return Policy page.
A return may only be accepted if:
• The item is unused and in its original condition
• You provide proof of purchase
Return shipping costs may be your responsibility unless the item is faulty or damaged on arrival.
Refunds will be issued once the return is received and inspected. We may require additional time to process refunds.
Order cancellations must be requested before shipping begins. Once the product has shipped we may not be able to cancel orders.
7. Intellectual Property
All content on this website including text, images, logos, graphics, and design is the property of Smart Shopaholics or its content providers.
You may not copy, reproduce, distribute, or use any content without prior written permission.
8. Limitation of Liability
Smart Shopaholics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability, if any, is limited to the value of the product purchased.
9. User Conduct
You agree not to misuse the website, provide false information, attempt unauthorized access, or engage in any activity that may harm the website or its users.
We reserve the right to suspend or terminate access for violations of these terms.
10. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the UAE courts.
11. Changes to Terms and Conditions
Smart Shopaholics reserves the right to update or modify these Terms and Conditions at any time.
Changes will be effective immediately upon posting on the website.
Continued use of the website constitutes acceptance of the updated terms.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us through the contact details provided on our website.