Shipping policy
Shipping Policy
At Smart Shopaholics, we work with trusted third party suppliers to ship products directly to our customers. This allows us to offer a wide range of products at competitive prices.
Order Processing Time
Orders are typically processed within 1 to 3 business days after payment is confirmed.
Once processed, the order is forwarded to our supplier for fulfillment.
Please note that processing time does not include shipping time.
Shipping Time
Shipping times vary depending on the product supplier destination and shipping method selected.
Estimated delivery times are provided on product pages or at checkout for reference only and are not guaranteed.
Because we rely on third party suppliers, delivery may take longer than local shipping.
Shipping Costs
Shipping costs are displayed at checkout before you complete your purchase.
Any applicable customs duties taxes or fees charged by authorities are the responsibility of the customer unless stated otherwise.
Tracking Information
Once your order has been shipped and tracking information becomes available, we will share it with you by email or through your order page.
Please allow some time for tracking updates to appear after shipment.
Delivery Delays
Delivery delays may occur due to customs inspections courier delays weather conditions or other factors beyond our control.
Smart Shopaholics is not responsible for delays caused by these circumstances.
Incorrect Address
Customers are responsible for providing accurate and complete shipping information.
Orders shipped to incorrect addresses provided by the customer may not be eligible for a refund or replacement.
Partial Shipments
If your order contains multiple items they may be shipped separately depending on supplier availability.
You may receive multiple tracking numbers for a single order.
Lost or Missing Packages
If your order appears to be lost or missing please contact our customer support team.
We will work with the supplier and shipping partner to investigate and provide a suitable solution where possible.
Contact Us
If you have any questions regarding this Shipping Policy please contact us using the support details on our website.